i2malaysia Privacy Policy — User Data Protection

1. Information We Collect

When you register and use the i2malaysia platform, we collect various types of information to ensure our services run smoothly and securely. The types of information collected include:

Account Information

Your full name, email address, phone number, date of birth, and password as provided during registration. This information is used to verify your identity and ensure that the account created is legitimate.

Device & Browser Information

When you access i2malaysia, we automatically record technical information such as device type, operating system, browser type, screen resolution, IP address, and access time. This helps us identify technical issues, optimise the platform display across different screen sizes, and detect suspicious activity. This data is not used to directly identify individuals, but is associated with your account for security purposes.

Payment Information

All transactions on i2malaysia are conducted in Malaysian Ringgit (MYR). We record transaction-related information such as deposit amounts, withdrawal amounts, payment methods used (e.g. FPX or e-wallets), and transaction timestamps. We do not, however, store full credit card numbers or bank account details — all payment processing is handled through encrypted providers that comply with industry security standards.

Usage Data & Preferences

We also record your platform usage habits, such as frequently played games, session duration, language preferences, and betting history. This data is used solely to improve the user experience, provide relevant recommendations, and ensure the platform meets the needs of Malaysian users.

2. How We Use Your Information

Information collected by i2malaysia is used for purposes directly related to delivering quality service to you. First, we use your information to process registration, verify your identity, and manage your account securely. Second, payment information is used to process deposits and withdrawals in Malaysian Ringgit (MYR) accurately and safely.

Usage data also helps us identify technical issues and continuously improve platform performance. We use your contact information to send important account notifications, promotions you have subscribed to, and policy updates. i2malaysia will not use your information for third-party marketing purposes without your explicit consent.

5. Sharing Information with Third Parties

I2malaysia does not sell, rent, or disclose users' personal information to third parties for independent marketing purposes. However, there are limited situations where your information may be shared with other parties, namely:

• Payment service providers: Transaction information is shared with approved payment processors to facilitate deposits and withdrawals in Malaysian Ringgit (MYR).
• Technical service providers: Third parties that assist us in managing the platform infrastructure, such as hosting and cybersecurity services, may have limited access to data solely as needed to perform their designated tasks.
• Legal authorities: We may disclose information when required to do so by law, court order, or directive from a relevant authority.

All third parties working with i2malaysia are required to comply with strict data protection standards and are not permitted to use user information for any purpose other than what is specified in their service agreement with us.

6. User Rights, Policy Changes & Contact Us

Your Rights as a User

As an i2malaysia user, you have the following rights regarding your personal information. First, right of access — you may request a copy of the personal information we hold about you at any time. Second, right to rectification — if any information we hold about you is inaccurate or out of date, you have the right to request that it be corrected. Third, right to erasure — you may request that your account and personal information be deleted from our systems, subject to any legal obligations that may require us to retain certain records.

To exercise any of these rights, please contact the i2malaysia support team by email at [email protected] by clearly stating your request. We aim to respond to all user rights requests within 14 business days from the date the request is received.

Changes to the Privacy Policy

I2malaysia reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or how our platform operates. Any material changes will be published on this page with a revised update date. We encourage you to review this page periodically so you are always aware of how we protect your information. Continued use of the i2malaysia platform after changes are published will be considered your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact our support team. We are committed to providing accurate and clear responses to all privacy-related enquiries. You may also visit our FAQ us for answers to general questions about your account and data security.